Research Interests

  1. Information Literacy and Education: I specialize in information literacy skills assessment, students' perceptions of these skills, preventing academic plagiarism, and creating effective onboarding training for academic libraries.

  2. Enhancing Library Services and User Engagement: I excel in improving library services and promoting user engagement through initiatives like self-paced library orientation programs and evaluating student engagement with digital primary sources.

  3. Library Management and Leadership: I offer expertise in library management and leadership, including strategies for navigating downsizing, fostering change for student success, and understanding the qualifications needed for leadership positions.

  4. Adapting to Digital Transformation: I help libraries adapt to digital changes through online onboarding, remote project management, and bridging the gap between in-person and virtual services using technology.

  5. Leveraging Technology for Library Success: I leverage technology to optimize library outcomes, including utilizing action dashboards, assessing the accessibility of library tools and services, and exploring non-library applications of technology.

  6. Artificial Intelligence (AI) and Library Innovation: My research focuses on the strategic integration of AI in libraries, emphasizing ethical policy-making and empowering librarians to lead in the digital transformation. I explore practical AI applications while advocating for responsible, user-centric library services, ensuring that technology enhances information access and literacy in the academic community.

Publications | Books, Articles, Chapters, & More

Michalak, R. & Boughina, K. (Accepted). Artificial Intelligence (AI) in Academic Libraries: Navigating the Future. ACRL Press

Michalak, R. & Carey, M. (Accepted). Organizational Learning and Performance Mangement in Academic Libraries. ACRL Press.

Michalak, R., Dawes, T.A., Cawthorne, J. (Forthcoming in Spring 2024). Toxic Dynamics: Disrupting, Dismantling, and Transforming Academic Library Culture. ACRL Press

Michalak, R. (2023). From Ethics to Execution: The Role of Academic Librarians in Artificial Intelligence (AI) Policy-Making at Colleges and Universities. Journal of Library Administration. 63(7), 928-938. here

This paper highlights the importance of involving academic librarians in the development of ethical AI policies. The Academic Librarian Framework for Ethical AI Policy Development (ALF Framework) is introduced, recognizing librarians’ unique skills and expertise. The paper discusses the benefits of their involvement, including expertise in information ethics and privacy, practical experience with AI tools, and collaborations. It also addresses challenges, such as limited awareness, institutional resistance, resource constraints, interdisciplinary collaboration, and evolving AI technologies, offering practical solutions. By actively involving librarians, institutions can develop comprehensive and ethical AI policies that prioritize social responsibility and respect for human rights.

Michalak, R. (2023). Closing the gap: Addressing missing standards in small academic libraries through the implementation of the ANSI/NISO Z39.87-2006 (R2017) data dictionary. Information Services & Use, 43(3-4), 387-395. here

This paper presents a case study highlighting the significance of adopting the ANSI/NISO Z39.87-2006 (R2017) Data Dictionary standard to small academic libraries, using Goldey-Beacom College Library in Wilmington, Delaware, as an example. The study focuses on the impact of the standard’s absence on the institution’s archival collection and emphasizes the benefits of implementing the standard for small libraries with similar digital collections. Additionally, the paper addresses the challenges faced by small libraries in adopting standards and provides recommendations for overcoming these challenges. The findings emphasize the need for increased awareness and the advantages of adopting the Data Dictionary standard to improve access and management of digital assets.

Michalak, R. (2023). Managing Oneself in the Face of Downsizing: Strategies for Empowering Academic Librarians. College & Research Libraries News, 84(10), 386-391. here

The academic library landscape has experienced a significant shift in recent years, resulting in many institutions adopting new working methods and operating with reduced staffing levels. According to now-retired ACRL Associate Director Mary Jane Petrowski, total full-time equivalent academic library staffing decreased by nearly 20% from 2012 to 2021. The trend toward managing your workload with smaller teams or as solo librarians in academic departments has emerged and may become commonplace, driven by budget cuts, lower enrollment, technological advancements, staff attrition, and hiring freezes. As a result, it is crucial for library professionals to embrace self-management principles shared by Peter Drucker and leverage technology tools to navigate these challenges effectively and continue providing valuable services to their communities.

Michalak, R. (2023). Outsourcing Technical Services to Streamline Collection
Management: A Case Study of an Academic Library's Book Reduction Project.
Journal of Library Administration, 63(5), 682-699. here

This paper presents a case study of a book reduction project undertaken by an academic library. The project aimed to reduce the size of the library’s monograph collection by 61% and maintain a relevant and accessible print collection that best serves the needs of its users. To achieve this goal, the library outsourced technical services work and relied on temporary student workers to assist in the project. The paper discusses the challenges faced in onboarding and training temporary workers, as they had varying levels of experience and lacked knowledge of library terminology. To address these issues, the library provided onboarding and training, regular 1 + 1 meetings, and the effective use of project management software. The use of data analysis provided by LibraryIQ allowed for an objective assessment of which items to retain or remove. While removing materials could have negative implications, the project’s emphasis on clear communication and ongoing evaluation of the collection’s relevance and accessibility ensured that the library continues to meet the evolving needs of its users. The paper highlights the importance of effective project management, clear communication, and ongoing evaluation in managing library collections. The project’s strategies and insights can provide valuable guidance for other libraries looking to undertake similar collection management projects.

Michalak, R. & Rysavy, M. (2023). Fostering Change to Bolster Student Success:    Renovating the Library and Reducing Stacks to Create Communal Collaborative Space. Journal of Library Administration. 63(3), 371-385. here

The library’s renovation and stacks-books reduction projects began more than 1000 days ago. During these past 4 years, the projects suffered numerous starts and stops as those involved changed due to staff turnover in the library caused by the pandemic, the elimination of positions due to lower enrollment, the closure of the physical library caused by the pandemic, and shifting leadership priorities. First came the campus construction initiative that reduced library space. Then I introduce myself as the source main source of information for the article. Next, I lead you through the progression of the projects by examining the projects’ goals and objectives, assessing the projects, assigning roles for the project, and determining the project’s costs. Finally, I conclude with the challenges I faced and the lessons I learned by fostering change from this ongoing project management experience.

Michalak, R. & Rysavy, M. (2023). Meeting them where they are: Designing a new self-paced library orientation program for students in the Learning Management System. Journal of Library Administration. 63(1), 89-100. here.

In this column, we share what we have done before to teach students how to access the databases. In addition, we briefly discuss our past marketing efforts and the tools we used for our information literacy assessment programs in the past. Finally, we discuss what we’re doing now including the platform we chose and why, the audience (who is this for), and the details of the project plan. Ultimately, by migrating from Teachable to the Learning Management System tools for the online library orientation program I have reduced redundant technologies, saved the library money, and reduced my workload.

Michalak, R. & Rysavy, M. (2022). Making Institutional Archives Discoverable: Communicating a Library Project’s Value, Part 1. Journal of Library Administration. 62(7), 946-956. here

How librarians and archivists communicate the value of a major project, like making institutional archives discoverable online, to all community stakeholders can be challenging when they are not receptive to the change or don’t see the project’s proposed value. This column is a first-hand account of the challenges associated with communicating the results of a lengthy and complicated project that has high perceived value by librarians and archivists to community stakeholders with minimal understanding of a this project’s limitations and scope. In this column, we will summarize lessons learned from an 11-month-long archival digitization and discoverability project that saved institutional artifacts from further decay. The project frustrated stakeholders who couldn’t search for most of the digitized artifacts due to the lack of metadata which prevented easy searching and locating items they were looking for.

Rysavy, M. & Michalak, R. (2022). Supporting library users’ research workflows with EdTech tools. Journal of Library Administration. 62(5), 689-698. here

In this column, we will share the benefits and challenges of adopting two EdTech tools (Scholarcy and Grammarly) to support library users’ research workflows. We share how we introduced Grammarly and Scholarcy to the college community through a marketing campaign via ConvertKit, an email marketing tool, and the benefits and challenges of Grammarly and Scholarcy’s vendor-supplied usage statistics to support student success.


Rysavy, M. & Michalak, R. (2022). Who is using what, where? An analysis of stakeholder usage of services and collections during the COVID-19 pandemic. Journal of Library Administration, 62(3), 376-386. here 

In this column, we will share the results of our analysis of stakeholders’ usage of the library’s services and collections during three phases: pre-pandemic, the start of the pandemic, and during the pandemic. The period covered (August 2019 through April 2021) includes three different operational models – from entirely closed (with all services available only remotely online) to reduced staffing and hours with safety restrictions in place, including no book check-outs (the stacks were closed), to the current model of reopened stacks with reduced staffing hours and social distancing restrictions. In addition, we will share insights from our decisions regarding the library’s budget, operations, and outreach. Finally, we will provide the limitations to this study including the benefits and challenges of collecting personal identifiable information (PII), non-PII, and OpenAthens data.

Michalak, R., Rysavy, M., Hawks, M., Pankl, L., & Bullington, J. (2022). Tips and tricks to negotiating during an interview for early to mid-career librarians: Three perspectives. College & Research Libraries News, 83(4), 156. here

Limited actionable advice exists on negotiating salary when interviewing for academic library positions for early to mid-career librarians. In this article, we summarize insights shared by three library professionals during a recent ACRL Membership Committee webinar on this topic. In alphabetical order by last name, the following library professionals participated in this discussion: Jeff Bullington (library director at Adams State University), Melanie “Mel” Hawks (director of library human resources/associate dean for diversity, equity, and inclusion at the University of Utah), and Lis Pankl (dean of Libraries at Mississippi State University).

Michalak, R. & Rysavy, M. (2022). Conducting effective online interviews in an academic library. Journal of Library Administration, 62(1), 100-109. here

In this column, we share in the brief literature review video interviewing trends that work in the corporate world to make the interview process in an academic library as smooth and consistent as possible. Furthermore, we share our best practices for online interviewing in academic libraries that we have developed from reading the literature and our own experiences. The best practices that we developed may or may not work for your academic library’s hiring team, but hopefully what we suggest can be modified to work for your team, culture, and resources.

Rysavy, M. & Michalak, R. (2021). Marketing professional development online streaming videos to faculty via email during Covid-19. Journal of Library Administration, 61(7), 869-877. here

Before the start of the COVID-19 pandemic, the College’s Hirons Library & Learning Center (HLLC) and the Office of Institutional Research & Training (OIRT) marketing efforts included word of mouth, information literacy instruction session, physical and electronic displays, and announcements on the library webpage to users in person. In the Spring 2021 Semester, due to the COVID-19 pandemic, the HLLC partnered with OIRT to design a marketing campaign to promote professional development streaming videos to faculty using ConvertKit–an email marketing tool. We used Panopto to store the videos, and we put the handouts in FlipGrid. In this edition of the column, we describe how we are marketing professional development streaming videos to faculty, including which strategies we employed and the extent to which we recognized success with these new efforts.


Michalak, R. & Rysavy, M. (2021). Keeping library staff safe: Using Zoom TVs to bridge the gap between in-& virtual service consultations during COVID-19. Journal of Library Administration, 61(5), 588-596. here

In August 2020, the library physically reopened to students, staff, and faculty with reduced hours for the Fall 2020 Semester. In the Fall 2020 Semester, library staff sat near the front of the library to answer in-person questions. Traffic was significantly reduced from pre-COVID operational hours because all classes were online, and, as a result, face-to-face questions from the College community were lower. However, maintaining a socially safe distance between staff and patrons when questions were asked in-person was challenging to enforce. As a result of the library staff’s experiences, we set up a Zoom TV in the front of the library at the beginning of the Spring 2021 Semester to keep library staff safe during COVID-19. Additionally, in this column, we share how academic libraries have used video conferencing software pre- and post-pandemic, how we provided socially distanced virtual research consultations via a Zoom TV, promoted in-person support via the Zoom TVs, setting up the Zoom TV, Zoom TV tips, results from using Zoom TV during the Spring 2021 Semester, and finally our next steps.

Rysavy, M., & Michalak, R., Daly, B. (2021). Library marketing: Sending text messages and emails to online library users during COVID-19. Journal of Library Administration, 61(3), 358-365. here 

Before the start of the COVID-19 pandemic, the College’s Hirons Library & Learning Center (HLLC) library marketing efforts included word of mouth, information literacy instruction session, physical and electronic displays, and announcement on the library webpage to library users. In March 2020, due to the COVID-19 pandemic, the HLLC, in collaboration with the Office of Institutional Research & Training (OIRT), designed two new library marketing campaigns using the project management app, Notion. Both campaigns were designed to meet the new and changing needs of our new, predominately remote, users. In the first library marketing campaign, the HLLC’s marketing goal was very focused and deliberate in purpose. The library emailed the College community messages to increase awareness and usage of the library’s eBook collections. In the second library marketing campaign, the library broadened the purpose of the marketing campaigned to promote online resources, tools, and virtual programs. The library sent text messages to the students. In this edition of the column, we describe how our marketing efforts have changed due to the pandemic, including which strategies we employed, and the extent to which we recognized success with these new efforts.

Rysavy, M. & Michalak, R. (2021). Students’ perceived plagiaristic behaviors: Librarians’ role. In Academic Plagiarism: Librarians’ solo and collaborative efforts to curb academic plagiarism. Nova Publishers. Amazon link.


Michalak, R. & Rysavy, M. (2021). Academic plagiarism: Librarians’ solo and collaborative efforts to curb academic plagiarism. Nova Publishers. Editors. Amazon link.


Michalak, R. & Rysavy, M. (2021). Building a #nocode academic portfolio in Notion. Journal of Library Administration, 61(1), 86-113. here

Libraries increasingly need to justify their budgets to governing boards, administration, legislatures, and accrediting agencies. How librarians with faculty status are evaluated is typically different than how librarians without faculty status are evaluated and the evaluation process differs at each institution. To demonstrate the value of their scholarly work including (presentations, publications, service, funding, and work accomplished), librarians perhaps consider designing an electronic portfolio and share it with these external groups who control library budgets. In this column, we will share with you our readers a brief literature review, how and why we built our electronic academic portfolio in Notion, and finally a summary of our experiences using Notion for our electronic academic portfolio as our academic portfolio in Notion.


Michalak, R. & Rysavy, M. (2020). Managing remote projects effectively with an action dashboard. Journal of Library Administration. 60(7), 800-811. here

During the early stages of the COVID-19 pandemic, the College’s library, learning center, & archives and the office of institutional research & training (OIRT), along with all departments of our college, shifted to working from home (WFH) during the COVID-19 pandemic. As we continue to work from home, in this column we share with you a follow-up to our previous column, specifically what worked and didn’t work in regards to the techniques and tools we continue to use to manage our staff remotely with communication tools (Slack, Zoom Calls, FlipGrid) and a project management tool (Notion) during the early stages of the pandemic. We added a new technique to the mix since our last publication—an Action Dashboard in Notion, and describe how we built it, and our plans for next steps using Notion as a comprehensive project management tool moving forward.


Rysavy, M. & Michalak, R. (2020). Working from home: How we managed our team remotely with technology. Journal of Library Administration, 60(5), 532-542. here

During the early stages of the COVID-19 pandemic, the College’s library and the office of institutional research & training (OIRT), along with all departments of our college, shifted to working from home (WFH) overnight. This column shares examples from the literature regarding experiences and lessons learned from both the corporate world and academic libraries’ experiences managing teams remotely with technology. Finally, we share how the College’s academic library and OIRT transitioned to working from home during the COVID-19 pandemic with the variety of online tools we already used, but further enhanced during this experience, to communicate and collaborate effectively with our team members.


Rysavy, M. & Michalak, R. (2020). What collaboration means to us: Trust, laughter, & scholarly productivity. Collaborative Librarianship, 12(1), Article 2. here

This essay examines how collaboration is key to a successful scholarly partnership over an extended period. We firmly believe successful collaboration only works by trusting your colleague. Part of the balancing act of working on major projects and publications is deciding who will take the lead or take on the majority of the work, while the other person takes on a more supportive role. We share three successful ongoing projects (our information literacy assessment program, onboarding program, and inventory of the book collection with Agile methodologies) that could not have been completed without each other's knowledge and skills.


Michalak, R. & Rysavy, M. (2020). Assessing the accessibility of library tools & services when you aren’t an accessibility expert: Part 2. Journal of Library Administration, 60(3), 295-300. here 

There are a few studies in library literature that explore accessibility issues from the perspective of students who use assistive technologies for accessibility. As we shared in part one of this two-part series in our column, librarians have extensively explored through usability studies with WAVE and other audit tools how accessible library websites and databases are when using assistive technologies like JAWS. In this column, we asked our blind student worker to journal his experiences navigating our library’s databases. We found this student navigated the databases better than we anticipated. While his experiences regarding the accessibility of the libraries’ electronic services varied, common issues he experienced included navigational issues from menus with expanding capabilities, documents that were not scanned with OCR, and images without alternative text.


Michalak, R. & Rysavy, M. (2020). Data privacy and information literacy assessment. Against the Grain. 32(1). here

Rysavy, M. & Michalak, R. (2020). Assessing the accessibility of library tools & services when you aren’t an Accessibility Expert: Part 1. Journal of Library Administration, 60(1), 71-79. here

In 2019, the Goldey-Beacom College library served its first 100% blind student. To become more familiar with accessibility efforts at other colleges and universities, the authors compiled a brief literature review that discusses state statutes for accessibility, university policies on accessibility, and librarians’ audits on web accessibility and vendor supplied databases. To determine the accessibility of the library’s subscribed tools and services, the director of the office of institutional research & training and the director of the library, archives, and learning center used the WAVE online accessibility checker to audit the main library electronic resources: Gale Power Search, ProQuest, Yewno, EBSCO, LibGuides, SpringShare A–Z Database List, JSTOR, Adam Matthew, SAGE Research Methods, and Encyclopedia Britannica. WAVE results indicate that there are errors with 9 out of 10 electronic resources reviewed and alerts with 10 out of 10 of the audited electronic resources.


Michalak, R. & Rysavy, M. (2019). Data privacy and academic libraries: Non-PII, PII, and librarians’ reflections (Part 2). Journal of Library Administration, 59(7), 768-785. here 

Using personally identifiable information (PII) (patron data) to make informed decisions in academic libraries through learning analytics programs has increasingly become more commonplace. In this column, we discuss how libraries around the world have used PII to make informed decisions about hours (gate count), electronic resources (collection usage and authentication), and research assistance (virtual reference). In addition, we discuss the use of learning analytics in library environments including the benefits and concerns associated with its use. Finally, we discuss how we have used PII at our institution’s library and the data metrics we plan utilize at some point in the future.

Michalak, R., Rysavy, M., & Dawes, T. A. (2019). What degree is necessary to lead? ARL directors’ perceptions. College & Research Libraries, 80(6), 752-765. here

In 2018, after a failed search for the Executive Director of the American Library Association (ALA), ALA members put forth a ballot initiative to determine whether the educational requirements for the position should be modified, in part, to expand the potential applicant pool. With this research, the authors examined if current ARL administrators hold an MLS/MLIS and whether current ARL administrators felt it was necessary for library administrators to hold an MLS/MLIS. Additionally, the researchers examined ARL administrators’ perspectives regarding whether it was necessary for them to earn additional degrees to achieve their highest library administrative position, and whether they felt their degrees prepared them to be succes sful in the position that they currently hold.


Rysavy, M. & Michalak, R. (2019). Data privacy and academic libraries: Non-PII, PII, and librarians’ reflections (Part 1). Journal of Library Administration, 59(5), 532-547. here

In this editorial, we discuss the benefits and challenges of working with library data that contains non-Personally Identifiable Information. Despite not containing identifiable information, non-PII data can still be analyzed and used to inform decision making. We are presently using several non-PII data points to inform decision-making in our library: Gate Count, Book Checkouts, Customer Searches, Search Terms Reports, Article and Abstract Downloads, Customer Service Interactions, and One Question Surveys. While non-PII data can inform decision-making in libraries, we have found this type of data to be limited in the ways we outline in this editorial.


Michalak, R., Rysavy, M., & Thompson, G. C. (2019). Building community, fostering
collaboration, and engaging bridge program students with a college’s historical archives. Journal of Western Archives. 10(2), article 4. here

Similar to smaller archives, this college’s archives have not been traditionally accessible online. Two instructors sought to teach summer bridge program (Boot Camp) students basic archival practices and quantitatively measure their information literacy skills through using the Information Literacy Skills (ILA) and Students’ Perceptions of their Information Skills-Questionnaire (SPIL-Q) instruments (cite). Boot Camp students’ average perceived confidence with IL skills as assessed by the SPIL-Q instrument increased from 4.00 to 4.77 (+19.2%) on the post-training SPIL-Q. By adding the ILA and SPIL-Q instruments to the course curriculum, combined with end of course reflection questions, the instructors were able to quantitatively determine if the students’ comprehension of evaluating information improved after handling, processing, and digitizing primary source documents. This study demonstrates the opportunities for community building and collaboration afforded by archivists and librarians engaging faculty and students with primary source exploration through college archives.


Michalak, R. & Rysavy, M. (2019). Learning what they want: Chinese students’ perceptions of electronic library services. ACRL 2019 Conference Proceedings. here

Many studies have explored why and how college students have utilized academic libraries’
physical and electronic services. With increased enrollment of international students worldwide in the past 12 years, a greater number of studies have explored how and why international students have utilized academic libraries’ physical and/or electronic services, but few studies analyzed their responses as one homogeneous group in regard to services provided to them as distance learners. The international Chinese business students (n=54) who responded
to this study reported that the most important library service to them was Personal Study Area


Michalak, R. & Rysavy, M. (2019). Assessing library customer interactions and staff satisfaction. Journal of Library Administration, 59(3), 314-324. here

In 2016, two service departments–the office of information technology (OIT) and the academic resource center (ARC) at the college–physically relocated into the library. To ensure consistent customer service and staffing for the ARC, OIT, and library, the departments collaborated to discuss the implications for their new shared space. They decided to use a common online customer service form in Qualtrics to track and assess library customer interactions and staff satisfaction.


Rysavy, M. & Michalak, R. (2019). Leveraging library technology: Non-library uses of library technology. Journal of Library Administration, 59(1), 59-73. here

The library has experienced many conversations with colleagues at the college in different departments lately related to the library tools and services it offers. Some of these conversations have included senior administrators, who have at some point directly supervised the library. In order for senior administrators to advocate for the library, librarians must educate them on the tools and services the library offers to its customers. Springshare’s LibApps is one such tool that has been integral to library operations. In the few years since the library has subscribed to Springshare’s LibApps’ suite of tools, Office of Institutional Research & Training (OIRT) has successfully utilized this library-specific tool, which has justified the annual renewal of this software tool by senior administration. For more departments at the college to adopt these tools and integrate them into their day-to-day tasks, librarians must educate customers (student, staff, and faculty) as well as administration about this and other library-specific tools. Since Springshare markets to and for librarians and as more librarians write about how this tool can be used for a variety of different applications, then other departments college-wide will become aware of and then adopt Springshare’s LibApps’ suite of tools.


Rysavy, M. & Michalak, R. (2019). Onboarding 2.0: Methods of designing and deploying effective onboarding training for academic libraries. In Nova Science Publishers.

This book provides a comprehensive overview of onboarding library staff, paraprofessionals, and student workers in academic libraries. This book details examples of current literature regarding onboarding and libraries, and highlights the use of cases concerning institutions'efforts creating onboarding programs for library staff. The chapters in this collection focus on a variety of onboarding practices geared towards training new hires within academic libraries. The use of cases provided emphasizes practical suggestions to improve processes and are often applicable to both library staff and student workers. This book is a must read for all administrators, trainers, and instructional designers as tips, best practices, and lessons learned are applicable to any academic department seeking innovative ways to onboard their staff. The contributors to this collection are associated with colleges and universities from around the United States. The authors have a broad range of educational and professional experience and offer unique insights into the wide variety of methods utilized to design and provide onboarding in academic libraries. This book fills in the gap concerning the current literature for academic administrators, library staff, instructional designers, and trainers.

Rysavy, M. & Michalak, R. (2019). "Case Study on Training Assessment." Emerging technologies, evolving professionals: Change management practices for library systems and technologies. In Change Management for Library Technologists: A LITA Guide. Amazon Link.

Michalak, R. & Rysavy, M. (2019). Academic libraries in 2018: A comparison of makerspaces within academic research libraries (ARLs). In Advances in Library Administration and Organization. Emerald. here

This chapter reports the results of a survey deployed to 113 of the 124 Association of Research Libraries (ARL) members on the current role makerspaces play in academic libraries. Nearly one-quarter of ARL institutions (n = 26; 23%) indicated they have a makerspace. This research analyzes ARL institutions who have established makerspaces within their physical library spaces. This chapter describes the physical aspects of makerspaces, programs and marketing, and demographic details (Bagley, 2014). According to the respondents, what constitutes a makerspace depends on the patrons ARL institutions serve.

Michalak, R. & Rysavy, M. (2019). Library-supported scholarship: Increasing faculty scholarly reach with author services. Charleston Library Conference Proceedings.

Michalak, R., Rysavy, M., & Dawes, T. A. (2019). vs. EBSCO’s GOBI Library Solutions: Evaluating new and used book vendors while building a diverse collection. Technical Services Quarterly. 36(1), 18-43. here

This article will share a small college’s comparison of the benefits and challenges that occurred when ordering a curated list of new and used print books from EBSCO’s GOBI Library Solutions, a traditional book jobber, instead of, a book retailer. The researchers analyzed the acquisition process, final purchase cost, and reconciliation workflow between the two vendors. Results from this study revealed a 3.1% final cost difference between the two vendors. Additionally, this case study addressed the workflow undertaken to build a curated list of new and used LGBTQ and Title IX print books. This research contributed to the literature as scholarship that compared titles in academic libraries between one subject area, gender studies, in combination with an assessment of the collection development, acquisition, and ordering software tools provided to academic libraries from a traditional book jobber and a book retailer was scant. 

Michalak, R., Rysavy, M., Hunt, K., Smith, B. & Worden, J. (2018). Faculty perceptions of plagiarism: Insight for librarians’ information literacy programs. College & Research Libraries, 79(6), 746-767. here

Using a survey modified from The Plagiarism Handbook (Harris, 2001, p. 39), the research team surveyed all undergraduate and graduate faculty (n=79) teaching during the Fall 2016 semester at a small private college in the United States. With a final survey response rate of 59.5% (n=47), the researchers learned that while the faculty's definitions of plagiarism fluctuated, overall faculty definitions paralleled the official definition of plagiarism at this institution. Furthermore, the researchers learned that the vast majority of faculty, 74% (n=35), do not currently invite library staff into their classrooms to teach students how to avoid plagiarism. Given this finding, this study indicates that there was an opportunity for librarians to collaborate with faculty to develop new information literacy and plagiarism deterrent resources. These were intended to support faculty teaching and to additionally market the existing online information literacy training modules, previously developed as part of the authors’ Information Literacy Assessment (ILA) program.


Rysavy, M., Michalak, R., & Hunt, K. (2018). Mapping points of interest: An analysis of
students’ engagement with digital primary sources through digital heat maps and written reflection. American Journal of Distance Education, 32(3), 202-216. here

The Digital Archival Advertisements Survey Process (DAASP) model is a collaborative active learning exercise designed to aid students in evaluating primary source documents of print-based advertisements. By deploying DAASP, the researchers were able to assess the students’ ability to evaluate their biases of the advertisements in a first-year composition course. This research attempts to answer the following research question: Do students perceive heatmap-centered collaboration as helpful with their evaluation of library-licensed digital primary sources? This research explored students’ experiences interacting with and reflecting on archival advertisements (mid-twentieth century) in a first-year composition class in Fall 2017 utilizing the DAASP model.


Rysavy, M., Michalak, R., & Hunt, K. (2018). Information literacy assessment for 1st-year composition students: A case study of three deployment modes. In Handbook of
Research on Learner Experience and Usability in Online Education
. IGI. Hershey, PA. here

This chapter describes how the researchers at a small private Master's level college examined how different delivery modes—face-to-face (F2F), hybrid, and online instruction—may impact first-year students' perceptions of their information literacy (IL) skills compared to their test-assessed information literacy skills using the students perception of information literacy-questionnaire (SPIL-Q) and information literacy assessment (ILA) instruments. These instruments were developed and deployed to international graduate business students in two previous studies: Michalak and Rysavy and Michalak, Rysavy, and Wessel. The students (n=161) in this study were enrolled in a first-year English composition course in the Spring 2017 semester. This iteration achieved an overall response rate of 87.04% (n=141). Overall, results demonstrated the greatest achievement were demonstrated by students in hybrid course sections.

Michalak, R. & Rysavy, M. (2018). Online onboarding: Library workplace training in a trilingual interactive online asynchronous environment. Ifenthaler, D. (Ed.) In Digital Workplace Learning - Bridging Formal and Informal Learning with Digital Technologies. New York: Springer. here

The director of the library and learning center (LLC) instituted in 2017 a formal online orientation by requiring all student workers in the library, academic resource center, and office of information technology to take a pretest, watch an online training video, and take a posttest to successfully communicate the departments’ goals, history, and power structure (Bauer. Onboarding new employees: maximizing success. SHRM Foundation’s Effective Practice Guideline Series, 2010). Onboarding student workers, with varied schedules, who are expected to be competent with the job competencies of all job roles in an academic library department can be challenging. This chapter illustrated one academic library’s experiences training two international student workers and one librarian to design online onboarding training modules for student workers. Student workers’ pre- and post-module training are shared, and design plans for future iterations are discussed.


Michalak, R., & Rysavy, M. (2018). Twelve years later: Comparing international business students’ use of physical and electronic library services in 2004 and 2016. Reference Services Review, 46(1), 42-68. here 

The purpose of this paper is to use Song’s 2004 survey to assess this institution’s international business students’ perceptions and expectations of library services to improve the quality of services provided.

Rysavy, M., Michalak, R., & Wessel, A. (2017). 8 years of institutional assessment feedback: Students’ satisfaction with library services. Reference Services Review, 45(4), 1- 18. here

The purpose of this paper is to examine eight years of quantitative and qualitative student feedback on library services collected through an institution-wide student satisfaction survey.

Michalak, R., Rysavy, M. & Wessel, A. (2017). Students’ perceptions of their information literacy skills: The confidence gap between male and female international graduate students. The Journal of Academic Librarianship, 43(2), 104-108. here

In the 2015 Summer Session I, the information literacy team combined two instruments, the Information Literacy Assessment (ILA) and the Students' Perceptions of Their Information Literacy Skills Questionnaire (SPIL-Q), into one survey and distributed it to the college's international graduate students through a Google Form. It was distributed to 932 international graduate students, and 172 valid respondents completed the survey. The purpose of this research was to compare the confidence gap in information literacy skills between men and women, particularly in international graduate students. Data collected illustrated that female international business students (n = 70) tended to be slightly more confident than their male counterparts (n = 102) regarding their perceived information literacy skills as evidenced by their SPIL-Q average score across all six IL topics, 3.78, vs. male student's average score of 3.58.

Michalak, R., & Rysavy, M. (2016). Information literacy in 2015: International graduate business students’ perceptions of information literacy skills compared to test-assessed skills. Journal of Business & Finance Librarianship, 21(2), 152-174. here

In 2015, the information literacy (IL) team designed an instrument to determine international graduate business students' perceptions of their IL skills and their actual test-assessed IL skills. The purpose of this research was to compare international graduate students' perceptions of their IL skills versus their test-assessed competencies, with the aim of creating training modules to improve test-identified deficiencies. Results demonstrate that wide discrepancies exist between students' perceptions of their own skills and their actual skills on all six ILA-topic areas assessed by the internally developed test instruments, with students overestimating their abilities in all areas.


Michalak, R. (2016). Tech services on the web. [Review of the webpage, MentorMob; -> Now]. Technical Services Quarterly, 33(2).

Michalak, R. (2016). Tech services on the web. [Review of the webpage, Diigo;]. Technical Services Quarterly, 33(1), 

Michalak, R. (2016). Tech services on the web. [Review of the webpage, Microsoft Office 365;]. Technical Services Quarterly, 32(4),

Michalak, R. (2016). Tech services on the web. [Review of the webpage, Evernote;]. Technical Services Quarterly, 32(3).

Michalak, R. (2016). Tech services on the web. [Review of the webpage, Scholarship @
Claremont;]. Technical Services Quarterly, 32(2).

Michalak, R. (2016). Tech services on the web. [Review of the webpage, Mountain West Digital Library;]. Technical Services Quarterly, 32(1).

Michalak, R. (2016). Tech services on the web. [Review of the webpage, Cataloger’s reference shelf;]. Technical Services Quarterly, 31(4).